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 Discuss Elfwood News Entry: Support not working

By :-) Monica1978 at Sat May 7 20:49:31 2011

Support is currently not working. The new server messed up some things, so we're currently working on implementing a new Support system. In the meantime if you need help, then please go to my page in Elfwood and post a Private comment.

Comments on this news Item...

DateNameComment 
13 Jul 2011:-) Lynn K Hollander
I use Firefox.
Selecting here for bold gets me nothing


No, no change. Tags might work, but the paint/mark ability isn’t working here or in Keepsakes IV

:-) Monica Volcanokitten Figgé Jensen replies: "Hmmm...odd. What do you mean by selecting? If you mark the text and click the buttons, then nothing happens. You shouldn’t mark the text. Either just type the text and then hit the button, which makes all of it bold or whatever button you click. If you only want part of the text to be bold, then hit the button first and then write the text within the tags. Then write the text you don’t want to be bold."
13 Jul 2011:-) Lynn K Hollander
Ah, that is not what I’ve done in the past. I have always marked the word or phrase I wanted changed, just as the instructions say to do, and it became bold or underlined.
Instructions, accessed under the question mark in the right hand corner of the ’write in the guestbook...’: The formatting options gives you a way to put style and color to your messages at the Elfwood guestbooks.
Select (mark) some text and then click one of the Bold (7, Italic (I) or underline (U) styles, or click the color selector to show a palette.

Until recently, I never had to write tags in a guest book ~~ and that’s why I consider this a problem.


and I NEVER use smiley faces. That just popped in. I disclaim all responsibility for it.


:-) Monica Volcanokitten Figgé Jensen replies: "The problem is fixed now 2"
17 Jul 2011:-) Lynn K Hollander
Yes! It works. Thank you very much ~~L.
9 Sep 2011:-) Petr Sirnis Sirucek
Hi, I´d like to publish some stories, but I accidentally marked that I "SF&F" button and I think that this is only for artworks. Can you change my profile that I’ll be able to publish my stories? (Or you can delete it and I can create it one more time) Thanks a lot! You can contact me on petr.sirda@seznam.cz.

:-) Monica Volcanokitten Figgé Jensen replies: "You just go to "Account Tools" under "My Account". There you can downgrade your account and afterwards upgrade it and choose Wyvern’s Library. Then you’re ready to start uploading."
10 Sep 2011:-) Petr Sirnis Sirucek
Thank you.
2 Oct 2011:-) Katherine Akers
Thank you so much! You’re a lifesaver!
21 Oct 2011:-) Fredrik K T Andersson
Oh, right. The spam button. Forgot, but there’s no such button available for me in OTHER members galleries. I was just helping out a fellow member in this case. I would’ve surely made the mistake regardless, so thanks for the reminder. No worries, I will surely forget about it again and continue to bug you about it in teh future. 1

Side note: from a psychological point of view I feel very reluctant to press a button with the word "spam" on it. It’s like; do I get spam or do I send spam to someone. A button saying "KILL SPAM" would make me feel lots more comfortable and satisfied, but that’s just silly morbid little me. 13

...if it had said "KILL SPAMMER" I guess I’d be homicidal, but would I be wrong..? 12

:-) Monica Volcanokitten Figgé Jensen replies: "You’re never bugging me 1 So feel free to continue to contact me. I guess it’s just Staff that can see the Spam button in other members galleries then."
14 Feb 2012:-) Barbara Anne Hise
Hello, I’ve been wanting to become a Moderator. I love to read stories especially, however since the support is currently down, how do I go about doing this? I’ve been part of Elfwood for almost 10 years and I’d love to help out any way I can! Thanks!
7 Jun 2013:-) Amelie Forbes
Hi,
I just got a new laptop and I`ve been trying to modify some of the text that is in a story I had published a few years back. When I click the modify button nothing happens regarding access to the text I wish to modify. I can still access modify on my old desktop PC, but I`m puzzled why I can`t with my laptop. Any ideas? Amelie.

:-) Monica Volcanokitten Figgé Jensen replies: "It sounds like an issue with your internet browser. Which browser are you using? The browser that works best with Elfwood is Firefox. All other internet browsers have major or minor issues with Elfwood.
//Monica - Elfwood Head Moderator and Forest Manager"
22 Jan 2014:-) Victor Georgievich Filippsky
Никак не размещу свои рисунки,помогите,пожалуйста!

:-) Monica Volcanokitten Figgé Jensen replies: "Please write in English only.
//Monica - Elfwood Head Moderator and Forest Manager"
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Elfwood™ is a site for Fantasy and Science Fiction art and stories. The site was founded by Thomas Abrahamsson and is maintained by helpful assistants and moderators, owned by the Elfwood AB corporation.

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