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 This web page is part of a hosted copy of the WoodWorks eZine at Elfwood.  (#878)
The eZine is no longer updated, nor does it have it's own domain left... This also means that it's no use to contact the WoodWorks editors, etc, etc...
 
From the Moderators
By Eliza Leahy


"Walking with Moderators"

Brought to you by the producers of "Walking with Elves" (BBC)

There are many ways of getting in contact with the Moderators of Elfwood if you need information.

You can try mental telepathy, or astral projecting, or dream sendings. All very Elfwoodian types of communication!

But if you wanted to make sure that the moderators actually received your messages, here are a few surefire ways of getting your message across.

1. Use the contact form.

Elfwood has a contact form for contacting the staff about any issue at all. This form can be found at http://elfwood.lysator.liu.se/contact/contact.html. If you forget the link don't worry, as it's on the front page of Elfwood (Contact us) and also the last thing you’ll find on every single Elfwood page.

You can leave praise, or make suggestions; you can ask about the rules or even ask technical questions about the running of Elfwood. The Contact form is a good first stop to getting your questions answered.

2. Reply to the moderators email.

If you are uncertain why a picture has been rejected, or want to say "thank you" to the moderators for moderating your ticket in good time, or need to make sure that the moderators understand a finer point of your picture that they may have missed when rejecting it, you can always reply to the moderator's email that you receive when a ticket has been processed.

It does not, as popular opinion may seem to indicate, bounce, nor does it lead to some computerized reply. Your response goes into another ticket section and replies are very prompt, usually within the same day.

3. Join the Moderators on IRC.

The Moderators now have a public IRC channel where they welcome people to come in and ask questions. This channel has been up for a month now and still is in a test period. So far it has been very quiet.

To join this channel you need to log onto EsperNet (/server irc.esper.net) and then join the channel #Elfwood_help. Anyone who is oped (that is, has an @ in front of their nick) is a moderator.

While the moderators are happy to help you with your questions there, they don't encourage chatting. It's not that they aren't friendly, they are. Think of it this way: every minute they chat with you is another ticket they aren't doing!

We don't encourage lurking on the channel, so please, after you have cleared your doubts, be polite and remember to leave the channel promptly.

4. Use the Live Journal.

Some of the moderators visit Elfwood's LJ's on a daily (or at least several times weekly) basis. Any question you ask there will probably be answered. But remember these journals are visited by many people and not all of them are moderators. You will receive the correct answer, but you might also receive some misinformation along the way. The LJ is not an "official" channel for contact, but it is a good place to find out what many members of Elfwood are thinking.

Elfwood has several LJ's

Elfwood LJ : http://www.livejournal.com/community/elfwood/
Elfwood Rants : http://www.livejournal.com/community/elfwoodrant/
Elfwood Rules : http://www.livejournal.com/community/elfwoodrules/

We look forward to seeing new faces in one of these venues!


Eliza Leahy is an artist from Brisbane, Australia. Fantasy art has been a passion of Eliza's for many years, leading her to "Elfwood" where she volunteers her time as an administrator. She also works as a graphic designer and web master, and occasionally teaches art.
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